Privacy Policy PS-tech B.V.

Last updated: April 8, 2024

PS-tech respects and protects the privacy of its customers. This Privacy Policy explains how we collect and use customers’ information.

We use the data you provide us to improve our product and service offering.

Use of Information collected through our website
We may use personal information collected by us through our website for the following purposes:

  • To uniquely identify you in our system;
  • To ensure that our software is licensed to a unique user;
  • To contact you if you have requested information or communication from us;
  • To provide you with product updates and upgrades, special offers, newsletters, and other information;
  • To undertake any promotional activities;

When you do not provide the required information, you will be unable to complete the following:

  • Purchase a product through our Ecommerce Engine;
  • Use our software products;

Legal Basis
The processing of personal data collected by PS-tech is carried out in accordance with the relevant legal bases. Through our website, users have the possibility to contact us to purchase our products, receive updated information and marketing campaigns, and other activities described in this privacy policy. By completing the contact form, users give their consent for PS-tech to process their personal data for the purposes detailed in this document.

This consent provides PS-tech with a legal basis for processing personal data in accordance with The 2016 General Data Protection Regulation of the European Union and its complementary regulations. In addition, PS-tech also reserves the right to process personal data on the basis of its legitimate interest in ensuring the effectiveness and security of its services, in accordance with applicable data protection legislation. The company undertakes to comply with the principles of transparency, legality and purpose limitation set out in the said legislation when processing users personal data.

Information Collection
Situations in which we may collect information include the following situations: Buying a product through our Ecommerce Engine; Use of our software; Requesting information or support through the contact form on our website, through our software, or through other informational tools.

The information we collect is the information you submitted to us such as your name, IP address, email address, phone number, payment account information, and other information. In case of a software license for one of our products, we may also collect a unique computer identifier. If you contact our customer support service, we may collect other personal information you knowingly and voluntarily provide through your contact with our customer service representatives. We also collect information that is sent to us by your browser, such as the date and time of your visit.

Sharing of Information
Privacy is important to us. We do not share personal information with third parties, except as described in the Privacy Policy. We use trusted third parties to provide services to us on our behalf and help us to operate our business. We may share your information with our service providers in connection with their provision of services to us. These service providers will access your personal information only to perform tasks on our behalf in compliance with this Privacy Policy. Examples of how we may share information with service providers are:

  • Fulfilling orders;
  • Payment processing and fraud prevention;
  • Software licensing and updates;
  • Providing customer support;
  • Sending marketing communications;
  • Conducting research and analysis;

Our trusted third parties include:

  • Google LLC (Google Analytics)
  • Soraco Technologies (Software License Management)
  • FastSpring (E-commerce)
  • Insightly, Inc (CRM)
  • The Rocket Science Group LLC (Email Communication)
  • SurveyMonkey (Email Communication)
  • HubSpot (Data Management)

We may also share personal information for legal purposes (as required by law).

Access to data and right to be forgotten
We store personal information as long as needed to provide service to our customers. You have a right to access, correct and delete your personal information. You can do so by contacting us, using the Contact Information on our website or at the end of this document. If you contact us with such a request, we will respond within a reasonable timeframe.

Data breach
In the event of a data breach, PS-tech will issue a breach notification to all affected parties within 72 hours of becoming aware of it.

Changes to this Statement
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will provide notice on our website and we may notify you by email, prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you continue to use our services after those changes are in effect, you agree to the revised policy.

Contact Information
PS-tech B.V.
Falckstraat 53-hs
1017 VV Amsterdam
The Netherlands